FAQs

Orders

An order confirmation email will be sent to you once we have received your order, containing all of your order details.

If you do not receive an order confirmation email even though you have completed all the steps, please contact our customer service representative for further assistance.

For the order status, you can contact our customer service representative for a status update.

Payment Method

Multiple payment methods are supported when you place an order at Cabing System Warehoues, including VISA, Master Card, or American Express. Please choose from the available methods at checkout to make payment.

Net Terms are available for business accounts with a line of credit established.

Shipping

FOB : Diamond Bar, CA, USA.  Freight will be prepaid and added to the invoice.  

The main shipping methods are UPS, FedEx, DHL, and United Postal Service.  

Tracking

You will receive a notification email from our accounting department once your order is on its way.

You can also contact our customer service representative to check your order status.

Please use the tracking number to track your package on the official website of the logistics company.

Order Return

All returns should be made within 30 days of date of invoice and are accompanied by the original invoice number, and RMA number and a brief explanation of the reason of the return. Please contact a customer service representative to obtain a return authorization (RMA) number. An RMA number is only good for 30 days.

Return merchandise should be in original packaging and in resalable condition. Merchandises returned due to the customer’s error are subject to 25 % of restocking charge.

Unless the product is defective or the direct result of Cabling System Warehouse error, the customer will be responsible for the return shipping cost.
We will process the refund after we have received the returned products. Usually, you will receive the refund within 2 - 3 business days.

Billing & Invoice

You will receive the copy of invoice / receipt via the email from our Accounting Department once we ship the order.

Request a Quote

Many of our products are not listed on the website. If you can not find the products you need, contact our sales team and they will help you place an order for the product you need.